NTT’s 30th Birthday


On Thursday 17th March 1988 the first call was made from NTT and we have been changing the world ever since. Over the last 30 years, we have spoken to over 16 million people and have raised approximately £200 million for our 160 charity partners.

We would like to thank all of our wonderful charity partners and fundraisers for helping NTT to be the best telephone fundraising agency there is!

World’s Biggest Coffee Morning for Macmillan Cancer Support


NTT held its annual World’s Biggest Coffee Morning for Macmillan Cancer Support. Lots of lovely cakes along with savoury items were sold in the break room and a ‘guess the height of the cake’ competition took place.

We contributed to the fantastic £27 million pounds raised by Coffee Mornings across the country. The money will be used to support people living with cancer along with their friends and family, throughout their cancer journey.

First in Charity Sector to become TPS Assured


The upheaval in the fundraising and charity sector has brought many pressing issues to the fore, not least of which is how vital it is for charitable organisations and agencies to manage their communications in order that they ensure they respect the wishes of donors and potential donors.

NTT Fundraising has joined a select group of organisations in becoming TPS Assured. No other organisation within the sector, whether charity or agency has successfully passed this Institute of Fundraising endorsed audit. We are proud to represent the charity sector as the gold standard in telemarketing excellence and hope that we are playing our part in sending a strong message to the public that fundraising organisations are taking criticism and accusations seriously.

TPS Assured certification indicates that the business not only complies with all the rules governing telemarketing but also respects the wishes of donors and potential donors by following best practice. At NTT we have undergone forensic  analysis of our databases and systems to ensure that the way in which we handle charity data is compliant with all current legislation.

As well as becoming TPS Assured, we have also become full members of the DMA after successfully completing the compliance audit. In 2013 we became certified in ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) which was undoubtedly an important step to becoming TPS Assured. We have always been confident in our robust compliance regime but having this now validated by the TPS themselves will give the public assurance in our approach.

Trustees now have greater responsibilities when it comes to fundraising and the TPS Assured certificate gives them the reassurances that they need. Gaining this certificate this is vital to improve the public perception of charities. The trustees and fundraising managers of our charity partners can demonstrate due diligence and work with us in confidence. More importantly, their supporters can then have confidence in the charity too.

For more information about TPS Assured and what the certification means, please contact us on

Natalie Bailey
Dave Clark